Refund & Digital Product Policy

Digital Products and Refund Requests

Digital products may include guides, checklists, templates, toolkits, and other educational materials. Because a download may be available immediately after purchase, an order may normally be considered final once the digital content has been delivered or accessed, subject to applicable law.

Please contact LifeWise 60 if you were charged incorrectly or more than once, cannot access or download your purchase, received the wrong product, received a file that is corrupted or unusable, or have another legitimate purchase problem. We will review legitimate issues and work toward an appropriate resolution consistent with applicable law.

Digital Delivery

When a product is available for purchase, it may be delivered through a download link, email, website access, or another electronic method stated with the offer. Check the delivery instructions provided with the product. The method can vary by product.

Download or Access Problems

If a download link does not work, a file will not open, or you cannot access a purchase, use the Customer Support form. Include the email used for the purchase, the product name, and a brief description of the problem. Do not send full payment-card or bank-account details.

Duplicate or Incorrect Charges

If you see a duplicate or incorrect charge, contact LifeWise 60 promptly through the Customer Support form so we can review the transaction. Share enough non-sensitive information to help us locate it, such as the purchase email and product name.

Contact Us First When Practical

If you do not recognize a charge or have a purchase concern, please contact LifeWise 60 first when practical so we can investigate. You may also raise a legitimate dispute with your payment provider or financial institution. Contacting us does not limit your rights with them.

Questions

Send a purchase question through the LifeWise 60 Customer Support page. For the general site terms, see our Terms of Service.